---
title: "Electrical fault finding and repair — JD Electricals"
description: "Electrical fault finding in Basingstoke. Tripping circuits, dead sockets and intermittent lighting traced and repaired. Hourly, with the range agreed upfront."
canonical: "https://jd-electricals.co.uk/services/electrical-fault-finding"
last_updated: "2026-08-04T14:26:30.110Z"
---

# Electrical fault finding and repair — JD Electricals

> Electrical fault finding in Basingstoke. Tripping circuits, dead sockets and intermittent lighting traced and repaired. Hourly, with the range agreed upfront.

Tracing faults in fixed wiring — a tripping circuit, a dead socket, lights that come and go — finding the cause, then agreeing the repair before it goes ahead.

## What fault finding costs

Fault finding is hourly, because nobody can know the cause before looking. We give an honest range at the start and confirm with you before going past it.
- Electrical fault finding and repair: price on request
- Socket installation (extra sockets): price on request
- Quotes are free and there is no call-out charge for arranging one.
- The price is agreed before anything is booked.
- Anything found once the job is open is quoted separately and agreed with you first.

## What usually causes it

Most call-outs come down to a handful of things.
- **A circuit that keeps tripping:** Often a single appliance or one damaged cable rather than the whole circuit. Isolating it is the job.
- **Dead sockets or lights:** Usually one loose or failed connection somewhere on the circuit, which testing narrows down quickly.
- **Intermittent faults:** The hardest kind, because they hide. These take longer, which is exactly why the work is hourly.

## What is covered

Finding the cause and putting it right, as two separate steps.

### Included
- Systematic testing to isolate the fault rather than guesswork
- A plain explanation of the cause once it is found
- Minor repairs completed on the visit where practical
- A price for anything larger, agreed before it goes ahead

### Not included
- Repairing appliances, as opposed to the fixed wiring they plug into
- Major remedial work, which is quoted once the cause is known
- Lifting fixed floors where access has to be created

## What happens on the day

Most faults are found within the first hour or two.
1. **Before:** Say what happens and when — which circuit, whether it is constant, and what was happening when it started. It saves time on site.
2. **During:** Circuits are isolated and tested in turn, so power comes and goes while we narrow it down.
3. **After:** You get told what caused it, not just that it is fixed, so you know whether it can happen again.

## What you end up with

A cause, not a guess.
- **The fault explained:** What it was, why it happened, and whether anything else on the circuit is at risk.
- **A clear next step:** Either fixed there and then, or a separate price for the bigger repair.

## Common questions

The things people ask before booking.

### Why is this hourly and not a fixed price?

Because the cause is unknown until someone looks. A fixed price would have to assume the worst case and would cost most people more.

### How long does it usually take?

Most faults are traced within an hour or two. Intermittent ones take longer, and we agree a range before going past it.

### Is it an emergency?

Burning smells, exposed live parts or water near electrics are. Total loss of power usually is. A single dead socket normally is not, and costs less as a booked visit.

## Business facts
- Based: 3 Victoria Place, Basingstoke, RG22 5EH
- Service area: Basingstoke, Kempshott, Hatch Warren, Brighton Hill, Chineham, Popley, Old Basing and Lychpit, Hook, Fleet, Tadley, Overton, Bramley, Whitchurch
- Hours: Mon, Tue, Wed, Thu, Fri 09:00–17:00
- Phone: +447307211625
- Email: team@jd-electricals.co.uk

## Request a quote
- [Start a request](https://jd-electricals.co.uk/#chat): Send the job details and postcode to JD Electricals.

## Related pages
- [EICR testing](https://jd-electricals.co.uk/services/eicr): EICR testing.
- [Fuse board replacement](https://jd-electricals.co.uk/services/fuse-board-replacement): Fuse board replacement.
- [Full sitemap](https://jd-electricals.co.uk/sitemap.md): Complete machine-readable page directory.