JD Electricals consumer unit with the cover removed for inspection by JD Electricals

5.0 · 8 reviews

Emergency electrician in Basingstoke

JD Electricals provides emergency electrician visits across Basingstoke and nearby Hampshire villages to diagnose power loss, isolate dangerous faults and make your domestic installation safe.

Most of my work is domestic: consumer units, full and partial rewires, lighting and EICRs on houses around Basingstoke. I test and certify everything I fit, and anything else I find while I am there gets priced separately rather than added quietly to the bill. The electrician who quotes your job is the one who does it.

What Emergency electrician costs

Rates for emergency electrical fault finding and urgent domestic repairs are set out below. Total costs reflect the time required to trace the fault and the materials needed on site.

  • Published rate covers on site diagnostic testing, circuit tracing and safety isolation.
  • Replacement components such as protective devices, switches, sockets and cabling are priced separately.

View the emergency call-out cost guide

The work that comes up most

Electrical emergencies can come from faulty equipment, damaged wiring, water ingress or an overloaded circuit that trips its protective device.

Tripping consumer units

A protective device that trips repeatedly can indicate an overloaded circuit, a faulty appliance or a wiring fault that needs testing before it is reset again.

Sudden power loss

Total or partial loss of power can affect socket, lighting or fixed-appliance circuits and needs systematic testing to identify the affected section.

Damaged or scorched fittings

Heat, burning smells, discolouration or damage at a switch, socket or fixed appliance should be isolated and inspected before further use.

What is covered

Emergency visits focus on locating the hazard, isolating the faulty section, and restoring safe power to the rest of the property.

Included

  • Diagnostic testing at the consumer unit to identify the tripping circuit
  • Insulation resistance and continuity tests to pinpoint cable damage
  • Safe isolation of dangerous circuits to allow remaining power to run
  • Like-for-like replacement of standard failed components where parts are on hand
  • Clear explanation of the fault and separate pricing for any further work

Not included

  • Full consumer unit replacements during the initial diagnostic visit
  • Complete property rewiring or non-urgent circuit additions
  • Repairs to decorative finishes or plaster damaged during emergency access
  • Work on the sealed main service cut-out fuse owned by the network operator

What happens on the day

The visit is structured to find the fault quickly, secure the installation, and minimise disruption to the rest of your home.

  1. 01

    Safe access and initial checks

    Jay checks the consumer unit, incoming meter equipment, and visible accessories to assess the fault and test supply integrity.

  2. 02

    Diagnostic circuit testing

    Using calibrated test instruments, individual circuits are isolated and tested to establish whether the fault is in the fixed wiring or connected appliances.

  3. 03

    Isolation and power restoration

    The defective section is safely disconnected, allowing power to be restored to healthy circuits before any permanent remedial work begins.

What you end up with

The visit focuses on making the immediate situation safe and giving you a clear summary of the findings and next step.

Fault identified
You receive an explanation of the test findings and the likely source of the fault, with any uncertainty or further investigation made clear.
Immediate safety advice
You receive straightforward instructions on which circuits remain isolated and how to safely operate your remaining appliances.
Repair or next step
Simple faults are repaired during the visit. If extensive rewiring or major component replacement is required, a separate clear quote is provided.

Why choose us

JD Electricals is run by Jay Dunn, an electrician covering Basingstoke and the surrounding Hampshire towns, including Kempshott, Hatch Warren, Chineham, Popley, Oakley, Hook, Fleet and Tadley. Domestic work: EICRs, fuse boards, rewires, fault finding, lighting and EV chargers. You deal with Jay from quote to completion.

Nvq level 3 electrical installation

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Common questions

Answers to common questions about booking an emergency electrician in Basingstoke and surrounding Hampshire areas.

What should I do if I smell burning or see smoke from a socket?+

Turn off the main switch on your consumer unit immediately if it is safe to reach. Keep everyone away from the affected area and do not use sockets on that circuit. Jay will inspect the installation and explain what needs to be isolated or repaired.

James Dunn

Why does my circuit breaker keep tripping after I reset it?+

A breaker may trip because of an overload, a faulty appliance or a fault in the fixed wiring. Repeatedly resetting it can be unsafe, so the affected circuit should be tested and isolated where necessary.

James Dunn

Can calls be placed outside regular business hours?+

Calls are answered at any time, day or night, by an automated system so you can log your issue and arrange an electrician visit.

Will my whole house be left without electricity during fault finding?+

Power is usually turned off briefly while diagnostic tests are run on the consumer unit. Once the fault is identified, unaffected circuits are switched back on so you retain power elsewhere.

Can common replacement parts be fitted during the visit?+

If the required part is available and a straightforward like-for-like repair is appropriate, Jay can price it during the visit. Larger repairs or unavailable parts are quoted as follow-up work.

Start with the job details

Send a message with what you need and roughly when suits, and you will get a straight answer on price and timing.